If I have a query, what should I do?
We build our homes with care and we hope that nothing will go wrong. However it's good to know that J A Ball New Homes has a comprehensive service network on stand-by should anything go wrong.
No need to write in :
Your NHBC Buildmark cover requests that all complaints should be put in writing to the builder. With J A Ball New Homes you do not need to do this, just pick up the phone and let our sophisticated customer service systems do the rest.
Sometimes it's better to wait :
Having remedial work carried out on a new home can be different to other types of remedial work that you may have experienced. Sometimes it is better NOT to have the problems fixed straight away.